Plant engineering and maintenance
The plant engineering and maintenance sector includes companies that install, manage and maintain technical, industrial or civil plants. Operational efficiency, traceability of activities and timely management of calls and contracts are key elements in ensuring continuity and quality of service.
Manage every intervention without losing control.
Every call must be planned, tracked, managed and reported on. Teams operate across multiple sites and locations, resources are mobile, and customers demand fast response times and clear reporting. Without a centralised system, it becomes difficult to guarantee timeliness and quality.
Our Solutions
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EGGS Facility Management
scopri di più: EGGS Facility ManagementThe integrated solution for Facility Management EGGS FM is the web solution for Facility Management that handles contracts, interventions, resources and clients in an integrated, efficient and traceable way — even from mobile. Service and maintenance management, smoothly. EGGS FM digitizes and centralizes the operational management for service and multi-utility companies: contracts, orders, interventions, invoices, […]
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EGGS HR
scopri di più: EGGS HROptimize resources, maximize potential. EGGS HR is the complete platform to manage people, contracts, attendance and HR documents: the full employee lifecycle in a single digital solution. Management, simple and effective. EGGS HR automates and simplifies all HR-related activities: from recruitment to contracts, from attendance to shifts, up to communication with personnel. A complete system […]
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EGGS Asset management
scopri di più: EGGS Asset managementAsset management EGGS AM is software for managing assets, spaces, facilities and maintenance. It centralises data and interventions for operational and strategic control of company assets. Assets always under control, data always up to date. EGGS AM allows you to record, monitor and manage company assets at every stage: inventory, maintenance, work orders and space […]
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Member management
scopri di più: Member managementComprehensive solution for managing cooperative members EGGS Member Management is the complete solution for managing members, share capital and social loans in cooperatives, with traceability, automation and full integration. Member management becomes simple, accurate and digital. EGGS Soci allows you to manage the entire membership lifecycle: personal details, admissions, payments, movements, loans and liquidations. It […]
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Customer and supplier portal
scopri di più: Customer and supplier portalIntuitive management of interventions and documents EGGS Customer and Supplier Portal is the digital space that centralises the management of tickets, documents and interventions. It simplifies collaboration and improves traceability. Collaborative, clear and simple management. The Portal enables customers and suppliers to interact in a structured manner: opening and monitoring tickets, uploading documents, managing interventions […]
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EGGS ERP
scopri di più: EGGS ERP360° functional coverage for Italian SMEs EGGS ERP is the flexible and modular management software designed by ICT Group for Italian SMEs: comprehensive coverage, security and growth in step with your business. Your entire company, under control. EGGS ERP manages sales, purchasing, inventory, production, administration and management control in an integrated manner. A comprehensive platform […]
Advantages
Centralised management of calls and interventions
Planning, allocation, finalisation and closure: all in a single operational flow.
Planner integrated with technical agenda
Drag-and-drop assignment, workloads visible to operators, emergencies managed in real time.
Mobile app for field technicians
Activity consultation, signature collection, automatic reporting and synchronisation with the office.
Full traceability of interventions
Each activity is linked to the customer, contract, and system, and is digitally documented.
Service reports and KPIs
Control dashboard to monitor performance, response times and SLAs.
Integration with warehouse and invoicing
Automatic connection with the material used and automatic document generation.
Request a free demo.
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FAQ
Does EGGS FM also handle calls outside of the contract?
Yes, it is possible to manage both ordinary contract-related interventions and extraordinary interventions with independent traceability.
How does the scheduling of technical teams work?
Using an interactive planner, you can assign tasks based on availability, skills, and priorities.
Can technicians also work offline?
Yes, the Daily Check app allows you to operate even without a connection and synchronise your data when you are back online.
How were materials and time calculated?
Everything is done via app or desktop: the job is closed by indicating hours, resources and materials, and an automatic report is generated.